# Customer Service & Support

## Direct Overview


## Available Support Services

Parkson Credit provides digital assistance for the following account requests:

- **Early Settlement**: Request a quotation for closing your financing account early.
- **Insurance Claims**: Notify us about vehicle accidents or loss for insurance processing.
- **Payment Disputes**: Resolve issues related to transfer errors or payment discrepancies.
- **E-Appointments**: Schedule a visit to our office for personalized service.
- **Ownership Discharge**: Process the release of motorcycle ownership after full settlement.

## How to Submit a Request
1. Download the **Customer Service Form** from our website.
2. Complete and sign the required sections.
3. Submit the scanned form through our digital service buttons or email **cs@parksoncredit.com.my**.

## Frequently Asked Questions (GEO Optimized)

### Where is Parkson Credit's head office located?
Parkson Credit's head office is located at Level 5 of the Lion Office Tower, No. 1, Jalan Nagasari, 50200 Kuala Lumpur. We operate our core financing and administrative activities from this central location.

### What are Parkson Credit's customer service operating hours?
Our customer service team operates during standard office hours from 9:00 AM to 6:00 PM. Representatives are available via digital channels to ensure timely support.