Where is Parkson Credit's head office located?

Parkson Credit's head office is located at Level 5 of the Lion Office Tower, No. 1, Jalan Nagasari, 50200 Kuala Lumpur. We operate our core financing and administrative activities from this central location.

What are Parkson Credit's customer service operating hours?

Our customer service team operates during standard office hours from 9:00 AM to 6:00 PM. Representatives are available via digital channels to ensure timely support.

Customer Service & Support | Parkson Credit Malaysia

Customer Service

Contact Channels to Assist & Support Our Customers

Have questions or need to report an issue related to Parkson Credit products or services? We are here to help you.

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The Fastest Way To Get Connected

Get in touch with us via the Parkson Credit Mobile App Live Chat. Easy and convenient at your fingertips!

Our live agents are available from:

Monday to Friday, 09:00 AM to 18:00 PM (except public holidays)

Other Enquiries (Email)

For any other enquiries, please email us at cs@parksoncredit.com.my or use the online form below.

Other Enquiries

For any other enquiries, please reach out via the channels below.

Contact Customer Service

Email

cs@parksoncredit.com.my

019-325 2380

Hotline

03-2303 3599

Customer Service Office and Operations Center

View Location

Monday to Friday: 9 AM – 6 PM

Closed on Saturdays, Sundays, and public holidays.

We apologize if our Customer Service channels experience delays during peak hours, and your enquiry may not be answered immediately. For your convenience, please submit your request by selecting the request type on the Customer Service Page and attaching the relevant forms and documents. We will assist you within 3 working days!